FAQ

SUPER PUTTY FAQ

Who is Super Putty?

We are a online retailer that specialize in everything related to putties and slime.
My 2 kids LOVE putties and they can't get enough of them.

In the future, we might create our own blend of putties but that's in the future.
For now, we are happy supplying world with the best of the putties out there.


How long is shipping?

We ship from Toronto, Canada and we ship within 24 business hours from order is placed.
We ship via Canada Post Expedited and usually takes 2-5 days depending on how far you are from our warehouse.


CRAZY AARON'S THINKING PUTTY FAQ

How much Thinking Putty is inside each tin?

There are 3.2 ounces of Thinking Putty inside each 4" tin, 1.6 ounces inside each 3” tin, and 0.47 ounce inside each 2” tin.


Is Thinking Putty non-toxic?

Yes. Thinking Putty is made and manufactured entirely in the USA from top-shelf materials sourced from industry-leading vendors. We take product purity and regulatory compliance very seriously. We are certified compliant with ASTM F963 and EU standards EN 71 Parts 1, 2 & 3 which cover tests for toy safety. Our product is CPSIA-compliant with all regulations.

Thinking Putty contains no latex, gluten, wheat compounds, or phthalates. It is safe for use by people with sensitivity to wheat or latex. Additional information is happily provided upon request.


Is Thinking Putty safe for use by children?

Yes! Thinking Putty is loved by everyone and is safe for children ages three and up. Like all creative toys, Thinking Putty can get messy if left alone with young children. Thinking Putty should not be used by children under three years of age for this reason and should always be used by older children with supervision.


Can Thinking Putty stain fabric?

Unfortunately, the answer is yes. Thinking Putty is best left in its tin when it is not being used. But if it does stay on fabric for an extended period of time, once the putty itself is removed (see above), certain pigments in different colors of Thinking Putty can stain certain fabrics. As with any product, we suggest watching children when they are playing with it to make sure it is not left on fabric for a long period of time.


Does Thinking Putty dry out?

No way! Thinking Putty is silicone-based, not clay- or earth-based like other modeling compounds. Thinking Putty will never dry out or crumble. The only reason to keep it in a closed container is to offer protection from dirt, dust, and hair that may otherwise accumulate.


Will Thinking Putty leave a residue on my hands? Does it smell bad?

Thinking Putty has no scent and does not leave a sticky residue on your hands.


GLUX FAQ

How does the Iridescent GLUX change colors?
The Iridescent Glux displays different colors within itself based on the kind of light source  (ie. sunlight or incandescent). It doesn’t physically change colors like our thermochromic Glux which turns from an orange to bright yellow, this one is more of a subtle spectral shifting.

My Magnetic GLUX doesn’t seem magnetic…
Your Magnetic Glux is infused with millions of nano-magnets that give this putty its special properties. As it is, this putty will react to the presence of a magnet. To make this putty an exponentially strong magnet itself, you can ‘charge’ it by aligning all its particles with rare earth magnet.

Once charged, this putty will have lots of fun magnetic powers. It will attract a magnet or other pieces of Magnetic GLUX. It can repel a magnet and then attract it back again or move, roll, and lift a magnet from a distance. You can make it pick up lightweight metal objects, and lock a tendril in space against gravity. Magnetic Glux can reveal the shape of the field lines emanating from a permanent magnet.  

 When you manipulate and smoosh Magnetic Glux all the millions of micromagnets are pulled and oriented in random directions. This cancels their magnetic field. To regain the magnetic properties of Magnetic Glux, expose it to a magnet again and the particles will realign and face the same direction. 

How do I make my Glow GLUX glow?
Place your Glow GLUX under a bright light or sunlight for a minute and let the putty soak in the energy. Now when you bring it into a dark space your putty will be brilliant.

What is GLUX? Where did it come from?
During World War II, America’s supplies of natural rubber was scarce. The Japanese had occupied many areas in the South Pacific where rubber trees are found.

 GLUX Putty and many other silicone rubber products were developed during World War II as American industries searched for rubber substitutes that could be used in place of natural rubber tires, gaskets, and seals.

In 1936, at the Mellon Institute of Industrial Research, Dr. Earl Warrick began experimenting with “organosilicon” chemistry - combining silicon (think: sand, glass, computer chips) with carbon (think: you and me, charcoal, and fossil fuels).

In 1943, he left the institute to join the newly formed Dow Corning Corporation. His research was refocused – help the war effort by developing a synthetic rubber substitute. Although he failed to produce a suitable rubber before the end of the war, one result of his experiments was a Silicone Bouncing Putty (the primary ingredient in GLUX Putty).

Although it had no industrial use, he kept some around - it made a nifty toy!

Is GLUX Putty non-toxic?
Yes. GLUX Putty is a Made in the USA product. It is manufactured entirely in the USA from top shelf materials sourced from industry leading vendors. We take product purity and regulatory compliance very seriously. We are certified compliant with ASTM F963 and EU standards EN 71 Parts 1, 2 & 3 which cover tests for toy safety. Our product is CPSIA compliant with all regulations. Additional information is happily provided upon request.

GLUX Putty is inert, non-toxic, and safe. GLUX Putty contains no latex or wheat compounds. It safe for use by people with sensitivity to wheat or latex and will not promote the development of latex allergies.

You should NEVER put GLUX Putty into your mouth or eat GLUX Putty. If a small amount is accidentally ingested, have no fear, you’ll be able to play with it again in a few days.

Is GLUX Putty safe for use by children?
Although GLUX Putty is completely inert, non-toxic, and safe, it may present a choking hazard to children if placed in the mouth or if a child attempts to swallow the product.

Please exercise extra caution around small children. GLUX Putty should not be used by children under three years of age for this reason.

My GLUX got dirty
After lots of use and love, my GLUX Putty has gotten rather dirty. How can I remove bits of hair/dirt/fuzz from my GLUX Putty?

 So far, we haven’t come up with cost effective way to clean GLUX Putty. If your GLUX Putty has collected too much stuff for your liking, we suggest you purchase a fresh tin.

Does GLUX Putty dry out?
No way! GLUX Putty is silicone based, not clay or earth based like other modeling compounds. GLUX Putty will never dry out or crumble.
The only reason to keep it in a closed container is to offer protection from dirt, dust, and hair that may otherwise accumulate on it.

How does GLUX shatter?
When GLUX putty is hit with a super fast force (like a hammer, a high-speed blender, or dropped from a very high height), it acts like a solid and breaks into pieces.

CLEANING GLUX PUTTY

Accidentally sat on your GLUX Putty? Left it in your pants pocket? Got little bits stuck in your shirt? Found the dreaded lump of putty in your child’s hair? Thankfully, there are some time-tested techniques for removing GLUX Putty from hair, clothing, and other sorts of fabrics.

First, remove as much of the putty as possible from the surface. You don’t have to go crazy scraping away but you don’t want a thick blob attached to the clothes either. Note that GLUX putty sticks to GLUX putty very well. Use a small lump that you’ve scraped off to pick the remaining putty away.You are going to liquify the putty and the more putty you get off now, the less mess it will make.

If the affected clothes are a natural fabric like cotton, linen, wool, or hair, use rubbing alcohol to remove the GLUX Putty.

Pick up some 70% Isopropyl Rubbing Alcohol at the local pharmacy or grocery store. Position the clothes over the sink and liberally pour rubbing alcohol over the putty stain. Using a paper towel or wash cloth, rub and blot the rubbing alcohol into the putty. Immediately you should notice the GLUX Putty liquifying and moving away from the fabric. As you mix in the rubbing alcohol you can probably pull away chunks of putty that are lifting from the fabric. 

After the putty is removed you might still have a minor stain on the fabric. This is the pigment that was used to color the GLUX Putty. A quick run through the washer will take care of this. Use a liquid detergent pre-treatment and the pigment should wash right away.

Synthetic fabrics pose more of a challenge. The rubbing alcohol we used earlier will degrade synthetic fabrics — slowly eating them away. Instead, after removing as much putty as possible, spray the stain with WD-40 and let it sit for a few minutes. This should soften and loosen the remaining putty. Rub and blot the putty with a paper towel.

If GLUX Putty is still staining the fabric, try dampening a portion of a rag or paper towel with rubbing alcohol and blotting the stain.

If none of this works, it’s time to call in an expert. Drop off the clothes at the local dry cleaner and let them know the stain is “silicone-based”. They may be able to use their secret powers to help you.

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